Reminder: ICTO Annual Drill on Critical Computing Systems and Campus Network from 9:00 a.m. to 6:00 p.m. on 20 June, 2020(Saturday)
Ref. No : KSWW-BQL3SSPosted by :KamSengW/UMAC
Department :ICTO-IUSPosted Date : 15/06/2020
Category :


ICTO will perform annual drill on critical computing systems and campus network from 9:00 a.m. to 6:00 p.m. on 20 June, 2020 (Saturday)
Service Information
System PlatformAll information and communication systems
Service(s)All information and communication services
Suspension Period9:00 a.m. to 6:00 p.m. on 20 June, 2020 (Saturday)
DetailsICTO will perform the annual drill on critical computing systems and campus network. The purpose of the drill is to verify whether the computer systems and their related services can maintain normal operation in accordance with the established contingency measures, and hence to enhance the disaster recovery plan.

During the drill, the IT services will be suspended shortly or interrupted intermittently, it is recommended that all units do not arrange any activities that require the use of IT services on the drill day. For more details on the affected services, please refer to the following drill schedule:
From 9:00 a.m. to 1:00 p.m.The following computing systems and services will be suspended:

Communication Services
· Wired network service
· Wireless network service
· Internet service
· SSLVPN service
· Unified Communications Platform (Phone service, voicemail service, conferencing service and eFax)

General Services

· UMPASS Authentication Service
· Two-Factor Authentication (2FA) Service
· File Sharing and Printing
· PersonalWeb
· UM File Share
· Virtual Computer Room
· Virtual Desktop Service (VDS)
· Video On-Demand (VOD)
· WebShare
· UMDrive

Administrative Information Systems

· Check-in/Out System
· myUM Portal
· All Oracle Form, Discoverer and Report applications
· All web-based Information services/applications, e.g.

      Academic Staff Portfolio System Administrative
      Acquisition of Service System
      Alumni Database
      Annual Achievement Report Admin
      Book Inventory System
      Beneficial Outcomes of UM’s Official Trips
      Budgeting System
      Car Reservation System
      Class and Exam Scheduling System
      Classroom Booking System
      Continuing Education System
      Contract Management System
      Contract Renewal
      Contribution of Provident Fund
      Course Catalog
      Course Result Entry System
      Credit-Based Tuition Fee & All-in-one Debit Note Generation System
      Data Warehouse
      E-Channel Messaging SystemeDocX
      Event Management System
      Event Registration System
      e-Leave system
      e-Performance Appraisal System
      e-Procurement Management System
      e-Procurement System - System of Registered Suppliers for the University of Macau
      e-Recruitment System
      Financial Information System
      Greeting eCard Sending System
      Guest Database
      HR Web Service
      Housing Solution
      Human Resource Management System
      Human Resource Self Service System
      Identity & Access Management System
      KW Medical System
      Locker Rental System
      Messaging Gateway
      New Admission (NA) Information System
      News Submission and Release System
      Online Add Drop
      Online Payment Service
      Online Verification System
      Outgoing Exchange Grant Application System
      Payment Gateway System
      Payment/Payroll Slip
      Postgraduate Progress Report System
      Publications Database
      RC Activities
      Research Grant Management System (RGMS)
      Research Publication Information System
      SI Credit-Based Tuition Fee
      SI Utilities Functions
      SI Web
      Souvenir & Publication Stock Management System
      Space Allocation System
      Sport Complex Facilities Booking Service
      Staff Housing Management System
      Staff Management System (including payroll module)
      Student Accounting System
      Student Case Management
      Student Feedback Questionnaire
      Student Information APP
      Student Job Vacancy System
      Student Smart-Point System
      Student Web For FO's Enquiry Student Account
      Study Plan
      Suggestion Scheme
      Supplier Portal
      Teacher’s section list
      UM Donation Database
      UM Phone Book
      UM Student Account Collection System
      UM Resource Booking System
      Whole Person Development Programme Management System
· ShareDM
· Asset Management System
· Centralized Chemical Inventory Management System
· Counselling System
· Computerized Maintenance Management System
· Payment Gateway Bridge
· Point-and-Click System
· Space & Drawing System

E-Learning and UNIX Systems
· E-Learning (UMMoodle, e-Portfolio, Qualtrics)
· UNIX System (IMAP, POP3, SMTP)
· UNIX Webmail (
· UNIX Remote Servers
· HPC Cluster

Web and Other Services
· Lotus Notes Workflow services (including e-Bulletin, e-Procurement, e-Proposal, QEMS Document Database, Web pages of Finance Office and Alumni and Development Office)
· Internal Email Gateway SMTP service (
· Staff Email Services
· UM Email Services (
· RC Websites
· UM Web (
· UM WebCMS System ( and all other websites that hosted on WebCMS system.
· UM eMap System (
· ICTO Account Page (
· Digital sending through digital sender/copier in offices
· AVM and Kiosk functions - Deposit Money to E-purse, Buy Printing Quota, Transfer to OPA, Pay Parking Fee for Student Monthly Pass and Pay other Residence Handling Fees
· Meal plan system
· Card information management system
· Access control management software and website
· Hostel lock management software
· The University Library systems, guest login system and e-resources
From 1:00 p.m. to 6:00 p.m.Services will be resumed to normal progressively.

Affected UsersAll users
ContactICTO Help Desk Contact
Location : Room 2085, 2/F, Central Teaching Building (E5) (eMap)
Telephone : 8822 8600
Email :

Information and Communication Technology Office