***Reminder*** Annual drill on critical computing systems and campus network from 9:00 a.m. to 6:00 p.m. on 20 July, 2019 (Saturday)
***溫馨提示*** 電腦系統及網路系統年度應變演習將於2019年7月20日(星期六)上午9時至下午6時進行
Ref. No : KSWW-BE442DPosted by :KamSengW/UMAC
Department :ICTOPosted Date : 15/07/2019
Category :

Annual drill on critical computing systems and campus network from 9:00 a.m. to 6:00 p.m. on 20 July, 2019 (Saturday)
Service Information
System PlatformAll information and communication systems
Service(s)All information and communication services
Suspension Period9:00 a.m. to 6:00 p.m. on 20 July, 2019 (Saturday)
DetailsICTO will perform the annual drill on critical computing systems and campus network. The purpose of the drill is to verify whether the computer systems and their related services can maintain normal operation in accordance with the established contingency measures, and hence to enhance the disaster recovery plan.

During the drill, the IT services will be suspended shortly or interrupted intermittently, it is recommended that all units do not arrange any activities that require the use of IT services on the drill day. For more details on the affected services, please refer to the following drill schedule:
From 9:00 a.m. to 1:00 p.m.The following computing systems and services will be suspended:

Network and Communication Services
  • Internet service
  • Wired network service
  • Wireless network service
  • SSLVPN service
  • Unified Communications Platform (Phone service, voicemail service, conferencing service and eFax)

General Services
  • File Sharing and Printing
  • PersonalWeb
  • UM File Share
  • UMPASS Authentication Service
  • Virtual Computer Room
  • Video On-Demand (VOD)
  • WebShare

Administrative Information Systems
  • myUM Portal
  • All Oracle Form, Discoverer and Report applications
  • Check-in/Out System
  • All web-based Information services/applications, e.g.
    Academic Staff Portfolio System
    Acquisition of Service System
    Alumni Database
    Asset Management System
    Beneficial Outcomes of UM’s Official Trips
    Budgeting System
    Classroom Booking
    Continuing Education System
    Contract Management System
    Course Catalog
    Course Result Entry System
    Credit-Based Tuition Fee & All-in-one Debit Note Generation System
    E-Leave system
    E-Performance Appraisal System
    e-Recruitment System
    Event Management System
    Financial Information System
    Hostel Management Information System
    HR Web Service
    Human Resource Management System
    Human Resource Self Service System
    Locker Rental System
    New Admission (NA) Systems
    OEWEB Course & Staff Web Information Search System
    Online Payment Service
    Online Verification System
    Outgoing Exchange Grant Application System
    Point-and-Click System
    Postgraduate Admission System
    Postgraduate House System
    Postgraduate Progress Report System
    Publications Database
    Research Grant Management System
    Search Engine
    Sport Complex Facilities Booking Service
    Student Account Collection System
    Student Accounting Module
    Student Case Management System
    Student Feedback Questionnaire System
    Student Information (SI) Web Services
    Student Job Vacancy
    Student Job Vacancy System
    Student Smart Point System
    Study plan
    Supplier Portal
    Teacher’s section list
    Testimonial Generation System
    UM Phone Book
    UM Survey
    Whole Person Development Programme Management System
  • ShareDM
  • Asset Management System
  • Centralized Chemical Inventory Management System
  • Counselling System
  • Computerized Maintenance Management System
  • Payment Gateway Bridge
  • Space & Drawing System

E-Learning and UNIX Systems
  • E-Learning (UMMoodle, e-Portfolio, Qualtrics)
  • UNIX System (IMAP, POP3, SMTP)
  • UNIX Webmail (http://studmail.um.edu.mo)
  • UNIX Remote Servers
  • HPC Cluster

Web and Other Services
  • Lotus Notes Workflow services (including e-Bulletin, e-Procurement, e-Proposal, QEMS Document Database, Web pages of Finance Office and Alumni and Development Office)
  • Internal Email Gateway SMTP service (mailgw.um.edu.mo)
  • Staff Email Services
  • UM Email Services (http://webmail.um.edu.mo)
  • RC Websites
  • UM Web (http://www.um.edu.mo)
  • UM WebCMS System (http://webcms.um.edu.mo) and all other websites that hosted on WebCMS system.
  • UM eMap System (http://maps.um.edu.mo)
  • ICTO Account Page (http://account.icto.um.edu.mo)
  • Digital sending through digital sender/copier in offices
  • AVM and Kiosk functions - Deposit Money to E-purse, Buy Printing Quota, Transfer to OPA, Pay Parking Fee for Student Monthly Pass and Pay other Residence Handling Fees
  • Meal plan system
  • Card information management system
  • Access control management software and website
  • Hostel lock management software
  • The University Library systems, guest login system and e-resources
From 1:00 p.m. to 6:00 p.m.Services will be resumed to normal progressively.

Affected UsersAll users
ContactICTO Help Desk Contact
Location : Room 2085, 2/F, Central Teaching Building (E5) (eMap)
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo

Information and Communication Technology Office