Dear colleagues,

Regarding the upgrade of Staff Email System from Microsoft Exchange 2013 Enterprise to Microsoft Exchange 2019 Enterprise, the mailbox migration of all staff has been completed in October 2021. To ensure system stability, ICTO will perform system maintenance from 9:30 a.m. to 1:00 p.m. on 7 Nov, 2021 (Sunday).

During the system maintenance period, Staff Email service will not be interrupted but the Outlook client connection may be unstable. If you encounter any problem when using Outlook client, you can use Webmail (https://staffmail.um.edu.mo) to access your emails.

ICTO will continue to perform post-installation tasks of Exchange 2019 system in this year and expect that the replacement of the Exchange 2013 system will be completed by January 2022.

Should you have any enquiries or if you encounter any email problem, please feel free to contact ICTO Help Desk.

Help Desk
Location : Room 2085, 2/F, Central Teaching Building (E5), eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo

In case of urgency during the maintenance period, please contact Irwin Ao Ieong of ICTO:
Telephone : 8822 8410
Email : irwinai@um.edu.mo

Information and Communication Technology Office