To: All Staff and Students
We have deployed an around the clock AI Chatbot Service. If you encounter problems when using our IT services, it can immediately provide relevant answers.
The chatbot has been trained to support the most frequently asked questions of our IT services such as UM Accounts, Email Services, Printing Services, UMMoodle, etc. You can access the chatbot via ICTO Website.
 
We will continue to optimize its service quality to cope with different kinds of questions. If you have any suggestions for this new service, please feel free to contact ICTO Help Desk.
ICTO Help Desk
Location : Room 2085, 2/F, Central Teaching Building (E5), eMap
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo
Information and Communication Technology Office |