| Service Information |
| System Platform | IT Service Management System (https://itservice.um.edu.mo/) |
| Service(s) | Online IT Service Request Management |
| Suspension Period | 17 April 2020 (Friday) 6:00 p.m. to 19 April 2020 (Sunday) 6:00 p.m. |
| Details | Upgrade of IT Service Management System |
| Affected Users | Staff who need to access IT Service Management System for submitting request, tracking request status or approving/rejecting request during the period. |
| Contact | During the above period, service requests can be made through email to icto.helpdesk@um.edu.mo
ICTO Help Desk Contact
Location : Room 2085, 2/F, Central Teaching Building (E5) (eMap)
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo |