[For Staff Only]
New in-house training courses: "How to Manage Challenging Employees" & "Career Planning"
[僅供職員]
新一期內部培訓課程 : 如何管理不適任員工 及 職涯規劃
Ref. No : EICC-BG73SGPosted by :ElizabethICChan/UMAC
Department :ADMO-HRSPosted Date : 20/09/2019
Category :
Bulletin
公告





Dear Colleagues,
各位同事：

To provide opportunities for your development, the Human Resources Section is going to hold the training courses "How to Manage Challenging Employees" & "Career Planning" in October and November 2019.
為提供更多學習機會，人力資源處將於2019年10月及11月舉辦以下之培訓課程：

How to Manage Challenging Employees
Course Title
課程名稱		:How to Manage Challenging Employees
如何管理不適任員工
Course Outline
課程大綱		:After the course, participants will possess the following skills:
  • Communicate and cope with people with different characters, using skills including listening skills and empathy appropriately;
  • Master different types of leadership to manage different types of staff;
  • Understand the importance of motivation and discover staff's potentials;
  • Understand the source of conflicts and skills of handling conflicts.

完成課程後，參加者將掌握：
  • 如何與不同類型的人溝通和相處，適當地運用表達、聆聽、提問、回應及同理心等技巧；
  • 更適當地掌握各式領導風格，管理不同類型的員工；
  • 了解激勵的真諦，發掘員工潛能；
  • 了解衝突來源和處理衝突的策略。
Trainer
導師		:Mr. Victor Vai from CPTTM
澳門生產力暨科技轉移中心 - 韋浩風先生

Mr. Vai has been working in numbers of government department as management for over 31 years and possesses nearly 10 years of experience in providing training courses to public entities.
韋浩風先生曾在多個政府部門的不同範疇擔當主管職務超過31年，並於近10年為各政府機構舉辦多項培訓。
Targets
對象		:UM Staff, priorities are given supervisory level
澳大職員, 主管人員優先
Date and Time
日期及時間		:22, 24, 29 & 31 / 10 / 2019
18:30 - 21:30
(Mondays & Thursdays 星期二及星期四)
Duration
總時數		:Total 12 hours
共十二小時
Certification
頒發證書		:Participants who achieve attendance of 80% or above will be awarded a certificate of completion
出席率達80%或以上之學員將獲頒發修業證書
Class size
人數		:Maximum 20 per class
每班最多二十人
Language
授課語言		:Cantonese
廣東話
Venue
上課地點		:E11-1006
Enrollment Deadline
報名截止日期		:11/10/2019 (Friday 星期五)
Enrollment Form
報名表		:Enrolment Form_Managing Challenging Employees.xls
Please note:
注意事項:
  1. Please fill in all the information requested in the enrolment form, or else that form will be voided.
  2. In case that there are more than one applicant from the same unit, kindly be reminded to indicate the priority of each applicant. It is suggested to gather all the forms and submit to the respective head for filling the priority.
  1. 請填滿報名表上一切資料，否則該表作廢。
  2. 當同一部門有超過一名員工報名時，務請分別指出各人的優先次序。部門可統一收集報名表後交給該部門主管填寫次序。

Kindly fill in and return the enclosed enrolment form to Ms. Yoyo Lau or Ms. Elizabeth Chan of the Human Resources Section on or before the deadline.
請填妥附件之報名表並於上述截止報名日期或之前將表格送回人力資源處劉小姐或陳小姐收。

Enquiries/查詢: ext. 8591 / 8526, e-mail: HR_Training@um.edu.mo

Human Resources Section
人力資源處