[For Staff Only]
New in-house training courses: "Practice on Public Administration - Government Procurement (Advanced)" and "Mediation for Student Affairs"
[僅供職員]
新一期內部培訓課程：「公共行政實務－政府採購進階課程」及「調解學生糾紛事宜」
Ref. No : YLAU-CELAFRPosted by :YoyoLau/UMAC
Department :ADMO-HRSPosted Date : 23/05/2022
Category :
Bulletin
公告




Dear Colleagues,
各位同事：

To provide opportunities for your development, the Human Resources Section is going to hold the following training courses in June and July 2022:
為提供更多學習機會，人力資源處將於2022年6月及9月舉辦以下培訓課程：
Mediation for Student Affairs 調解學生糾紛事宜
Course Title
課程名稱
:
Mediation for Student Affairs
調解學生糾紛事宜
Course Outline
課程大綱
:
  • Basic concept of mediation (core values, processes, etc.)
  • Mediation skills (communication, questioning and listening skills, as well as techniques for handling conflicts, negative emotions and deadlocks)
  • Mediation strategies
  • Negotiation and conflict management
  • Role play
  • 調解的基本概念（核心價值、過程等）
  • 調解技巧（溝通、提問及聆聽技巧，處理衝突、負面情緒和僵局的技巧）
  • 調解策略
  • 談判及衝突管理
  • 角色扮演
Trainer
導師
:
Mr. Jonathan CHAN from Macau Productivity and Technology Transfer Center (CPTTM)
澳門生產力暨科技轉移中心 陳錦源先生

Mr. CHAN has been working as a professional mediator in Macao for years, and has provided related training courses to numerous public and private entities in Macao.
陳錦源先生多年來在澳門從事專業調解員，亦曾為本澳多個公營及私營機構提供過相關培訓課程。
Targets
對象
:
Staff members of Student Affairs Office, Residential Colleges and Faculties, as well as other colleagues who handle student affairs regularly
學生事務部、住宿式書院及各學院之同事，以及其他經常處理學生事務的同事
Dates and Time
日期及時間
:
8, 15, 22 & 29 July 2022 (Fridays)
2022年7月8、15、22、29日（星期五）

18:30 - 21:30
Duration
總時數
:
12 hours (4 sessions in total)
十二小時（共四節）
Certification
證書頒發
:
Certificates will be awarded to participants who achieve attendance of 80% or above
出席率達80%或以上之學員將獲發證書
Language
授課語言
:
Cantonese
廣東話
Venue
上課地點
:
E11-1018
Enrollment Deadline
報名截止日期
:
10 June 2022 (Friday)
2022年6月10日（星期五）
Enrollment Form
報名表
:
Enrollment Form_Mediation for Student Affairs.xls
Please note:
注意事項：
  1. Please fill in all the information requested in the enrollment form, or else that form will be voided.
  2. In case there are more than one applicant from the same unit, kindly be reminded to indicate the priority of each applicant. It is suggested to gather all the forms and submit to the respective head for filling in the priority.
  1. 請填滿報名表上一切資料，否則該表作廢。
  2. 當同一部門有超過一名員工報名時，務請分別指出各人的優先次序。部門可統一收集報名表後交給該部門主管填寫次序。

Kindly fill in and return the enclosed enrollment forms to Mr. Tony Cheong or Ms. Yoyo Lau of the Human Resources Section on or before the deadlines.
請填妥附件之報名表並於上述截止報名日期或之前將表格送回人力資源處張先生或劉小姐收。

Enquiries/查詢：ext. 8680/8591, e-mail: HR_Training@um.edu.mo

Human Resources Section
人力資源處