Staff Mental Health & Development Consultation Service and Referral Programme 2019
2019年職員心理健康及發展諮詢服務與轉介
Ref. No : EICC-B8A9M9Posted by :ElizabethICChan/UMAC
Department :ADMO-HRSPosted Date : 10/01/2019
Category :
Bulletin
公告




Human Resources Section would like to provide the following service to our colleagues:
人力資源處為同事提供以下服務 :

轉介的注意事項 Remarks of Referral
  • 請你盡量在轉介前先與該同事討論一下他的情況以及我們的輔導服務。若同事不知道是誰人作的轉介,我們的輔導員將很難與職員建立信任關係。其實大部份的職員在面對困難時,都希望得到週遭親友坦誠的關懷及支持。
    It is usually helpful that you discuss the possibility of using counseling service with the colleague before making a referral. An anonymous referral often makes it difficult for our counselors to develop trust with the staff. In fact, most people appreciate caring and support from people around them in their times of difficulty.
  • 除危急狀況外(如傷害自己或傷害他人),職員有權決定是否接受服務。
    Except in dangerous situations, e.g. threats of self-harm or harm to others, the decision to accept or reject the referral is ultimately the staff's.
  • 你可以轉介同事前來諮詢。輔導員會與職員會面及進行評估,並在職員的書面同意下向轉介者提供適當的建議及安排。
    A referral may be made for consultation purposes, where our counselors meet with the staff, make an assessment and offer recommendations to person who made the referral, given a written consent from the staff.
  • 你可以轉介同事前來接受輔導。輔導員會與職員會面、進行評估、擬定計劃並開始輔導過程。
    A referral may be made for counseling purposes, where our counselors meet with the staff, make an assessment, develop a treatment plan and begin the counseling process.
  • 基於保密原則,我們必需將職員的所有資料保密。除非獲得職員本人的書面同意,我們的輔導員絕不會向任何人士透露職員的資料,包括該職員的轉介者。
    Under the obligation to confidentiality of staff information in counseling, our counselors are unable to disclose ANY information about the staff to ANYONE, including the person who made the referral, without a written consent from the staff.