Dear Students,
UM@Connect Secure Email Gateway is suspended. All the emails will be delivered to your mailbox directly. ICTO will keep working close with the service provider of UM@Connect, in order to prevent SPAM, phishing, ransomware, graymail and malware from reaching your mailbox.
The emails filtered by UM@Connect Secure Email Gateway are still being quarantined. If you want to view or release those emails, please go to “Quarantine console” and login with your UMPASS on or before 31 Dec, 2019.
If you receive suspicious email in your UM@Connect mailbox, you can follow the steps in this FAQ to report it to ICTO. Please also be reminded that UM email systems do not allow users to send or receive email with auto-executable attachment (e.g. .exe, .vbs, etc.) as they are commonly used to transmit viruses or malicious software. Please click here for more details.
Should you have any enquiries, please feel free to contact our Help Desk.
Help Desk Contact
Location : Room 2085, 2/F, Central Teaching Building (E5) (Click here for the eMap)
Telephone : 8822 8600
Email : icto.helpdesk@um.edu.mo
Information and Communication Technology Office |